FAQ

How soon will I get my products?

Products ship within 2 business days of receiving your order.

 

What is your return policy?

We are a boutique company that makes small batches using the highest quality ingredients available, so we cannot sustainably honor returns on opened products. Feel free to order a sample kit to make sure a product is the right fit for you or a friend.

 

What is your privacy policy?

We comply with the Shopify privacy policy, as laid out here.

 

What is the shelf life of your face and body oils

We only use all natural Vitamin E and Rosemary extracts to preserve our face and body oils so the shelf life is one year after opening. Keep your bottles tightly closed and away from extreme heat.

 

Are your products safe to use during pregnancy?

Pregnant women should consult with their health practitioner before using any product with essential oils or herbs. And it would be better to ere on the side of caution with products that contain ingredients such as CBD and carrot seed oil. Lilac Wine and Sublimatio area spray are CBD and carrot seed free.

 

My product arrived broken, what can I do?

Contact norn@getwyrd.co for assistance.